#bepatient - AC Dave Heating & Air Residential and Commercial HVAC

Why can it take so long?

Scheduling with your local HVAC company

It is officially Summer, with warmer days (and nights). Spending more time at the pool. You want to be cool when you come indoors from the pool, however, you find your unit not working. Therefore, you call your HVAC company only to find their schedule is full. That last part might not be on the list of anyone looking forward to summertime, but it’s accurate. You may be asking, Why can it take so long?

Most people tend to not think about their HVAC, evaporative cooler, heat pumps, or ductless split units until they aren’t working. The first thing they think of is let’s call the HVAC company! Well…as I said most people don’t think about their units until something is wrong. In the same way with rising temperatures, air conditioning units tend to break down as they work harder to cool homes.

For one thing, this means long busy days for techs who are working in the hot temperatures to fix or replace units. This results in longer wait times for the air conditioner to be repaired or replaced.

Why does it take so long? I have a pre-paid maintenance plan

Home maintenance customers can fall victim to this surge in broken A/C units, too! Although it can be frustrating for a homeowner to not have their air conditioner fixed on the same day they call in for service, it’s all part of the season. Here’s why you may not get same-day service for your HVAC unit and what you can do.

Our Technicians Schedule

When a homeowner/customer calls AC Dave Heating & Air, they may be surprised, or even frustrated, when they find the schedule for the day is full. to get an experienced technician out to their home. AC Dave Heating & Air understands this frustration, and we know how uncomfortable it can be when it’s hot in your home! All HVAC technicians know this, too, and try to help as much as possible and are working long hours to help keep you comfortable. Our goal is to provide quality service, therefore, we must keep our technician’s safety utmost when it comes to rising temperatures.

Why does it take so long? I’m just around the corner

HVAC companies schedule, by area, by need (if your unit is on the roof we may need to get there first thing in the morning for the safety of our technicians, installations of unit replacements take a day maybe two that will fill up the schedule also. Their appointments include people who have already called and scheduled appointments for a diagnosis. Sometimes technicians must return to homes the tech has already visited that need an AC repair or full replacement.

When scheduling our technicians, we plan ahead and make sure that if in a certain area, on a certain day, we maximize the number of air conditioning units they can repair in a day. (It allows us to provide service to more customers and is much more effective to drive a few blocks to several different houses than to spend an hour driving back and forth between cities to repair or diagnose two air conditioning units.)

With our Pre-paid maintenance agreement customers, we generally plan for those calls months in advance. This is just another benefit we offer to our maintenance clientele. When emergencies, should arise. If the client in question is elderly, infirm, or has young children, we do our best to squeeze them into our already busy schedules. In the same way, we know heat can play a devastating role for these people.

What You Can Do

If you are not in an emergency situation but your air conditioner is out, there are a number of things you can do to stay cool. As you wait for your HVAC unit to be repaired or replaced this includes: drinking lots of water to stay hydrated, staying in cool parts of your home, and using fans and dampened cloths. AC Dave Heating & Air has made a list of things you can use to cool down while you wait to make yourself more comfortable. Use these tips to prevent dehydration, keep yourself healthy, and keep cool. We will have your HVAC up and running soon!

Call AC Dave Heating & Air now at 661 270 1961, to ensure we get you on our schedule as soon as possible. We thank you for allowing us to be of service.